Shipping & Delivery

Cotandcandy.com and its owner Pacesports is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-4 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times (unless otherwise specified at the time of order). Cotandcandy.com and its owner Pacesports is in no way responsible for any damage to the order while in transit to the buyer. While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability. Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations. Free Shipping for orders above value Rs. 1000 Cash on Delivery (COD) option available only for Indian buyers. International buyers need to pre-pay. Cotandcandy.com and its owner Pacesports reserve the right to discontinue the COD option on any or all items it deems fit, to any particular person or persons it deems fit and to any particular locality, area, address or pin-code it deems fit without any consequence to itself. For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 3-4 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.

Here are a few things to consider while you wait for your order:
  • We ship in business days. Monday - Friday, excluding national holidays.
  • Shipping starts from the date you received the “Your Order Has Shipped!” email.
  1. How much is shipping?

    Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on a global network of shipping partners (FedEx, DHL) to get your order to your doorstep as soon as possible. Tracking details will be included on your orders page as well as on the shipping email we send you.

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